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Esteemed Contributor
Posts: 5,457
Registered: ‎03-09-2010

Re: Computer lock up virus message

You should find yourself another browser, like FireFox or Chrome.

 

I use a malware scanner everyday at a set time. It is a paid program like real time Malwarebytes. You may want to buy.

 

You should go to the site of your security software and use the free scanner.  This may take some time.

 

You may want to use an adblock extension with a browser.  They work with all browsers. I did not know about MSE.

https://www.engadget.com/2016/05/07/adblock-adblock-plus-extensions-are-available-for-microsoft-edg/

 

 

Trusted Contributor
Posts: 1,884
Registered: ‎12-18-2010

Re: Computer lock up virus message


@Marybella wrote:

Looks like I picked up malware or something.  The message wants me to call an 800 number. I know it's a scam, butI don't know how to get rid of it. I'm running Malwarebytes on it now. Any suggestions?


That happened to me and no matter what I did I could not get rid of it.  I had to call comcast and they fixed it for me.

Jessa
Respected Contributor
Posts: 4,915
Registered: ‎06-24-2011

Re: Computer lock up virus message


@Marybella wrote:

I rebooted and it is still on my Microsoft Edge browser. I can use another browser, but I would sure like to know how to get rid of it.


Clear your browser and shut your computer down and wait for  at least  5 minutes before you re-boot.

Valued Contributor
Posts: 592
Registered: ‎03-09-2010

Re: Computer lock up virus message


@Nuttmeg wrote:

You should find yourself another browser, like FireFox or Chrome.

 

I use a malware scanner everyday at a set time. It is a paid program like real time Malwarebytes. You may want to buy.

 

You should go to the site of your security software and use the free scanner.  This may take some time.

 

You may want to use an adblock extension with a browser.  They work with all browsers. I did not know about MSE.

https://www.engadget.com/2016/05/07/adblock-adblock-plus-extensions-are-available-for-microsoft-edg/

 

 


So far, Malwarebytes has detected 22 objects. I am using Windows Defender as well. I have Firefox and Chrome. I was trying to go to you tube and mis-typed it leaving off the y. That is when the warning popped up. Imagine how many potential ""scam victims" they get!

Esteemed Contributor
Posts: 5,457
Registered: ‎03-09-2010

Re: Computer lock up virus message


@Marybella wrote:

@Nuttmeg wrote:

You should find yourself another browser, like FireFox or Chrome.

 

I use a malware scanner everyday at a set time. It is a paid program like real time Malwarebytes. You may want to buy.

 

You should go to the site of your security software and use the free scanner.  This may take some time.

 

You may want to use an adblock extension with a browser.  They work with all browsers. I did not know about MSE.

https://www.engadget.com/2016/05/07/adblock-adblock-plus-extensions-are-available-for-microsoft-edg/

 

 


So far, Malwarebytes has detected 22 objects. I am using Windows Defender as well. I have Firefox and Chrome. I was trying to go to you tube and mis-typed it leaving off the y. That is when the warning popped up. Imagine how many potential ""scam victims" they get!


Window Defender is not a very strong program. It will shut down when you install another Anti-virus program. You may want to use free Avast http://filehippo.com/download_avast_antivirus/

Valued Contributor
Posts: 592
Registered: ‎03-09-2010

Re: Computer lock up virus message


@Nuttmeg wrote:

@Marybella wrote:

@Nuttmeg wrote:

You should find yourself another browser, like FireFox or Chrome.

 

I use a malware scanner everyday at a set time. It is a paid program like real time Malwarebytes. You may want to buy.

 

You should go to the site of your security software and use the free scanner.  This may take some time.

 

You may want to use an adblock extension with a browser.  They work with all browsers. I did not know about MSE.

https://www.engadget.com/2016/05/07/adblock-adblock-plus-extensions-are-available-for-microsoft-edg/

 

 


So far, Malwarebytes has detected 22 objects. I am using Windows Defender as well. I have Firefox and Chrome. I was trying to go to you tube and mis-typed it leaving off the y. That is when the warning popped up. Imagine how many potential ""scam victims" they get!


Window Defender is not a very strong program. It will shut down when you install another Anti-virus program. You may want to use free Avast http://filehippo.com/download_avast_antivirus/


Windows Defender is the built-in program. I just ordered the Premium Malwarebytes. Hope that helps!

Highlighted
Valued Contributor
Posts: 592
Registered: ‎03-09-2010

Re: Computer lock up virus message

I rebooted and it is finally gone. Thanks everyone for good advice!

Honored Contributor
Posts: 20,120
Registered: ‎04-28-2010

Re: Computer lock up virus message

[ Edited ]

I'm thinking of starting a new thread, telling folks that if they don't hear from me it's because I'm going to shut down and cancel my provider and MS.  Can't get into my email because it says that my password doesn't match.  Tried several times.  It's been slow ever since MS loaded W10 without my permission.  (I X'd the red box out).  Somewhere I saw on one of the stations a Google-powered something (a tablet? or computer?), which I might buy instead of hours of trying to access my emails and get my home page back. Froze up, too, so I couldn't click onto anything at one point.   I shut down my laptop all day long, and feel good about doing that.  If other people in the country just shut down, 'they'll lose money on advertising and kickbacks related to clicking onto various links, etc. Hopefully 'they' will straighten it all out.  Rather conspiracy sounding, I know.  But several friends have tried to straighten this out for me, and they are puzzled, to say the least.   I'm guessing that an employee 'over there' allegedly read my private email to a friend regarding MS, and he's 'paying me back' in a very childish way, lol.   All in all, we do have to be careful what we write and say.   And it's probably rogue employees doing all of the spying.  JMO    p.s.  Any 'rogue' employee can do anything they want to do.  Our info is out there everywhere.  Not everyone follows company rules, if there are any now-a-days.  Just a few clicks here and there.......

'More or less', 'Right or wrong', 'In general', and 'Just thinking out loud ' (as usual).
Respected Contributor
Posts: 2,996
Registered: ‎03-22-2010

Re: Computer lock up virus message

[ Edited ]

@ROMARY

 

This email password request is one of many problems that can occur when Win 10 downloads to an existing configuration.  Before you go through any more aggravation with the email,  why don't you install the GWX Control Panel program?  It will get rid off all the downloaded Windows 10 files for you and block them automatically going forward.  Once it deletes the Win 10 files downloaded to your computer your email should be fine.   

 

Here are the directions:

 

If you "Google" GWX Control Panel, it will present you with the link to the program/app. and all the pertinent info and options for your current version of Windows.  The site where GWX Control Panel originates is Ultimate Outsider.  That's where I downloaded from and I suggest you use it.  I recommend that you use the Installer.

 

HTH'sWoman Happy

A Dimitri Dazzler. Need I say More?
Honored Contributor
Posts: 20,120
Registered: ‎04-28-2010

Re: Computer lock up virus message

Thanks, GoKat.   If I feel good enough tomorrow morning, I just might give it a try.  Right now, it's late, I'm tired.  I'll feel fresher in the morning!    I'm not crazy about my provider to begin with, but W10/MS is even worse.  Have a nice July 4th, and wishing our country and everyone here a peaceful, stress-free life.  Our country's forefathers wouldn't believe all of this complicated gadget stress, and that's for sure.  And they probably wouldn't believe that a company would over-ride customers' wishes.  (It all starts on a small scale, and then eventually spreads to all sorts of industries.)  As I've said before, people will be sitting in their automatically driven cars, and they'll end up at a destination where the car company wants them to be.  Wherever 'they' decide is a better destination.   'Mark my words'............

'More or less', 'Right or wrong', 'In general', and 'Just thinking out loud ' (as usual).