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02-22-2017 08:29 PM - edited 02-22-2017 08:36 PM
@Mz iMac wrote:
I am also on a Mac but use FF as my main browser. In it's Preferences>Privacy>History>Exceptions or Show Cookies. Is what I use to "control" cookies.
I prefer Firefox on my Mac, too. (I prefer Safari on my iPad/iPhone). For Firefox, I have the Privacy Preferences set to "Clear history when Firefox closes," and everything is checked in the settings except "Site Preferences." That way, I can easily just quit Firefox and know it will do all the deleting for me. (We can view the saved login info in Firefox by looking at Preferences/Security/Saved Logins, by the way.) I like to delete all cache/cookies/website data (no exceptions) at least once a day... it really does help avoid a lot of odd glitches. Old cookies, in particular, can cause all sorts of problems.
02-22-2017 11:34 PM
Thanks for the help everybody. I got the iPad cleared with @KLm 's suggestion I think. The Samsung was a little more gnarly but I found this screen:
and trustingly clicked on it. The part that says "device security" references clearing caches. Anyway it seems to cleared the problem I was having and I'm now good to go.
Looks like I need to insert the SD card I've got as I'm about out of memory.
02-23-2017 12:42 AM
@dooBdoo wrote:
@Mz iMac wrote:
I am also on a Mac but use FF as my main browser. In it's Preferences>Privacy>History>Exceptions or Show Cookies. Is what I use to "control" cookies.
I prefer Firefox on my Mac, too. (I prefer Safari on my iPad/iPhone). For Firefox, I have the Privacy Preferences set to "Clear history when Firefox closes," and everything is checked in the settings except "Site Preferences." That way, I can easily just quit Firefox and know it will do all the deleting for me. (We can view the saved login info in Firefox by looking at Preferences/Security/Saved Logins, by the way.) I like to delete all cache/cookies/website data (no exceptions) at least once a day... it really does help avoid a lot of odd glitches. Old cookies, in particular, can cause all sorts of problems.
I've always been leery of cookies ( being told by every tech person I know that they are harmless). I clear my cache every time I close safari. I'm glad to read your comment about cookies and have my point of view validated. 🌸 Thanks for the info,
02-23-2017 11:47 AM - edited 02-23-2017 12:06 PM
@KLm, You're welcome. Indeed, cookies can cause problems. One common error message we see reported on this forum is a good example:
"Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
Cookie
/n"
This particular error indicates we have one or more "corrupt cookies" on the device and we need to delete the browser cookies/cache/data, close the browser, and then relaunch it. (In rare cases, if clearing browser cookies doesn't work, we might have "supercookies" on the device -- usually Adobe Flash cookies -- needing removal.) It's so easy to clear these things on a regular basis, and this "housekeeping" can prevent a lot of odd internet site behavior.
02-23-2017 09:37 PM
@dooBdoo That's exactly what I got all yesterday evening. Clicking on that screen I printed fixed the problem, however. Appreciate your help as usual.
👍
02-24-2017 07:04 AM
@Kachina624 wrote:Can someone please tell me under what function on "settings" on a tablet does one find the option to erase cookies? I have both an iPad2 and a SamsungS2 that need this and I can't find a place to do it on either. I realize they probably have some techie language they use.
I find the best program for clearing out cookies and internet history is CCleaner. I have it set (by unchecking) to only clear out data from Firefox and Safari. You have the option to include other programs but I decided I didn't want them to be included.
In the options category, you have the ability to exclude cookies if you want. I selected several sites so I don't have to reenter my saved password for certain sites. I don't clear out the history or cookies daily, I do it regularly as recommended.
It's also a good program for uninstalling programs and removing programs from the startup group. There is an option to erase free space. I've never used that feature so I can't comment on it.
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