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07-19-2012 11:39 AM
No one's ignoring your post, we just can't get there from here since they updated the forums. (Good move QVC tech crew! Brilliantly done!) I was able to read part of it from your profile page under recent activity and here's a link that may help you if you're using Vista.
http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-problems-with-installing-updates
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