Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
09-19-2020 10:35 AM
If you have one, and put in the wrong password,and your phone gets locked, you can not use it, what would be the way to get it un locked?
09-19-2020 10:43 AM - edited 09-19-2020 10:44 AM
Here’s a link to Apple that explains what to do.
https://support.apple.com/en-us/HT204306
If you aren’t comfortable clicking the link, google what to do about a locked iPhone or something similar and you’ll get the information you’re looking for.
09-19-2020 10:50 AM
The person did that,already.
09-19-2020 10:53 AM
For me, my iPhone is also an emergency device. It only happened once to report someone's car accident, but my mind just shut down.
It something happened there is no way I could cope with a password. I will not set one.
If the phone is lost AT&T can shut it down.
09-19-2020 11:34 AM
@goldensrbest wrote:The person did that,already.
Are you saying the Article didn't work? Did this person also call Apple tech support? If so, outcome?
Apple also has video tutorials - tech support
If you do not want to click on the above link, go on YouTube & use the above link title as your search quary.
Other online Apple tech support resources:
https://osxdaily DOT com/
https://www.macworld DOT com/
Last resort, take the iPhone to your local Apple Store.
"Never argue with a fool. Onlookers may not be able to tell the difference."
09-19-2020 11:42 AM
If you enter the wrong passcode too many times, you will be locked out of your iPhone. There's no way to bypass the passcode without factory resetting the phone. Using iTunes, you can reset your disabled iPhone to its factory settings and then restore your apps and data from a recent backup.
09-19-2020 12:37 PM
Cell phones stores (T-Mobile, AT&T, etc.) can unlock phones for a fee, around $150 last time I heard.
09-19-2020 03:07 PM - edited 09-19-2020 03:16 PM
Putting in the wrong password wont lock your phone unless you try the wrong one lots of times over and over, then it locks. DH forgets his all the time and puts it in wrong. The screen shakes to say “ try again” I make sure I put it in and then it's fine. If it's really locked you have to go to the Apple Store ( my own personal he%%.) They charge a fortune to unlock it. We only did this once...had to make an appt for hours later and come back. They treat you like you are an imbecile if you are over 40. Will never go there again....and I know they have had to do a lot of changes due to Covid.
09-19-2020 03:11 PM
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2026 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788