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Respected Contributor
Posts: 3,442
Registered: ‎03-09-2010

Re: A question about iPad usage

On 12/14/2014 susyq123 said:

Go to the Apple app store and download a free app to clean the cache. I use Checker - Memory & Disk Space System Checker. It will free up a lot of space and junk files

I'll check it out.

Honored Contributor
Posts: 13,867
Registered: ‎03-09-2010

Re: A question about iPad usage

Your programs may not have shut down properly. Did you turn it off, let it sit a minute, and restart? If that doesn't help, go to an Apple store and have them fix it. I had to do that once and haven't had a problem since.

Super Contributor
Posts: 3,036
Registered: ‎03-21-2010

Re: A question about iPad usage

On 12/13/2014 Cha1k said:

Let me google that for you.....

http://lmgtfy.com/?q=iPad+other+data+usage+high

Wink

OMG, LOL. {#emotions_dlg.lol}

I could use that for work. People I work with think that I am their google of company information. We have many resources available to find the answer...I am getting tired of being that resource, LOL.

Super Contributor
Posts: 285
Registered: ‎03-09-2010

Re: A question about iPad usage

On 12/14/2014 Lynnj said:
On 12/13/2014 Cha1k said:

Let me google that for you.....

http://lmgtfy.com/?q=iPad+other+data+usage+high

Wink

OMG, LOL. {#emotions_dlg.lol}

I could use that for work. People I work with think that I am their google of company information. We have many resources available to find the answer...I am getting tired of being that resource, LOL.

I hear that Lynn. I'm the go-to person for tons of people.

It can be taken as a bit snarky.....but I resemble that remark on many occasions.

{#emotions_dlg.w00t}

Super Contributor
Posts: 3,036
Registered: ‎03-21-2010

Re: A question about iPad usage

That other category has a lot of different stuff in it. Some is important system stuff, other is various data from apps and information about apps, and still some document data gets trapped in there too.

The best way to manage that is to do a restore, then use iCloud backup to restore from. There is not a way to manually locate all of the stuff and manually delete it. A restore will not hurt anything.

Plug iPad into computer > open iTunes > locate iPad from top left drop down > click on iPad summary tab > click restore from middle section.

If you did a backup of the iPad before you hit restore, don't pay attention to any warning that comes up telling you something about losing information or apps. Just click whatever it is that makes it go to restore.

The process will erase, and the reinstall the latest version of iOS (which is 8, so if you are still on 7 beware that restore will put you on 8).Then it will walk you through the process to set up, and you will select from backup. When you come back up, all apps, data, and settings will be just at it was before restore. However, you will see that the Other category is less, typically the amount of whatever the iOS software is.