Valued Contributor
Posts: 515
Registered: ‎04-07-2010

wrong item shipped twice in a row

Has anyone experienced having the wrong item shipped to you twice in a row?  Ordered a pair of sandals and was shipped someone else's order completely.  Called customer serviceand was sent (supposedly) the corrected order.  Just received the corrected order, and guesss what, it's the wrong pair of shoes!  Unbelievable!  Doesn't anyone check sku# with shipping label before it's sent to a customer?  Now I have to return a second wrong order!  This is unacceptable!!!

Respected Contributor
Posts: 4,064
Registered: ‎06-15-2014

Re: wrong item shipped twice in a row

Totally understand your frustration.  This should definitely not happen.

Anonymous
Posts: 0

Re: wrong item shipped twice in a row

Hi @EZ shopper, I sent you an email concerning your order.

Respected Contributor
Posts: 4,665
Registered: ‎03-10-2010

Re: wrong item shipped twice in a row

@EZ shopper  That's crazy.  If this keeps up, you'll have to change your nick.

Laura loves cats!
Esteemed Contributor
Posts: 7,036
Registered: ‎08-07-2013

Re: wrong item shipped twice in a row

LOL never....Cause lately I have not been ordering from them anymore.