Customer Care

[monks]

Can I return 2 items in the same package and only be charged one shipping fee.  Both each under 2 pounds. 

[Kachina624]

@monks   Yes, as long as they're in the same category, like both clothing.  Just stick one of the two address labels on the package. 

[monks]

Thank you.  It  was 2 of the same item.

[queendiva]

 A friendly reminder to all that holiday items ordered during CIJ and all orders made from 9/11/ 21-12/24/21 must be on their way back not later than this Monday, 1/31 in order to receive credit for your return.

Not taking any chances with winter weather, I have 2 items going back tomorrow via USPS. BTW, Q's return label charge at $6.95 is cheaper than paying on your own.

[Kachina624]

Also, go online to the USPS website, front page, bottom right corner, sign up, and they'll pick up your package with the return label at no charge.