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Trusted Contributor
Posts: 1,250
Registered: ‎05-05-2016

I have a quacker factory and 2 Nicole Miller tops still processing from April. 

Is there any possible way these 3 orders can be cancelled. 

 

(FYI the order that I made after it...the denim and Co. I received the wrong item..back it goes) and of course it is no longer available.

 

So please can these 3 orders be cancelled.

 

Respected Contributor
Posts: 3,171
Registered: ‎07-18-2010

Re: orders still processing...

[ Edited ]

You shouldn't be asking here, shouldn't you be calling customer service? Processing could be that your order has been picked and it could be on its way to the distribution center with other items, to be mailed out.
April was only a week ago.  

 

Trusted Contributor
Posts: 1,250
Registered: ‎05-05-2016

Re: orders still processing...

FYI..it was over 2 weeks ago (not a couple cays ago) and I have asked customer care before and they have helped me more than calling customer service sometimes. 

If not then I do call. 

Honored Contributor
Posts: 16,500
Registered: ‎02-27-2012

Re: orders still processing...

@ruthbe 

 

@Bhvbum  is correct.

 

You should not really be posting a request here as these forums are for discussions of other shoppers who can't help you.

 

This isn't a place for order resolution.

 

Sometimes the moderators MAY pick up your post, but that is no guarantee.

 

Email 

 

qvcsocialteam@qvc.com

 

with all the details or Call customer service.

 

 

Regular Contributor
Posts: 154
Registered: ‎03-09-2010

Re: orders still processing...

Posters here are correct. If you need resolution, Call Customer Service.

 

I have 3 orders that have been "IN PROCESS" for 12 days now.

 

I called CS when it was at 10 days, and they told me none of the orders can be cancelled.

So if you need to cancel an order, I hope you are able to; because they won't let me.