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New Contributor
YayasGrammy
Posts: 2
Registered: ‎11-17-2020

order disappeared

‎10-17-2023 08:29 PM

placed order on 10/11. used a qvc credit in my account plus a coupon. when order was completed it went to the next page with order number, but i didn't write it down and it never showed in order status nor did i get email confirmation. spoke with customer rep on 10/12 but they could not see anything. payment showed pending 10/11 in credit card account, but now that's gone too. i guess that's an order i'll never get. anyone else have this issue?

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RespectLife
Posts: 16,486
Registered: ‎02-27-2012

Re: order disappeared

‎10-18-2023 09:10 AM

@YayasGrammy 

 

email the moderators with all your information.

 

They can help you better than CS

 

 

qvcsocialteam@qvc.com

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