Super Contributor
Posts: 450
Registered: ‎04-23-2010

order canceled without my knowledge

I placed an order for Josie Morans concealer sticks on Aug 22 I have been waiting for it , it said it shipped on the 24th of August ... I called and they said they didn't have them anymore I ordered them when they were on the air selling them, if I had not called today who knows they refunded me my money it shows that but why don't they contact us its been over two wks .. and I have been checking each day .. frustrating  

Honored Contributor
Posts: 67,317
Registered: ‎03-10-2010

Re: order canceled without my knowledge

@Chatyone 2.  What has order status said since Aug. 24th?  Is it possible your credit card declined the purchase?

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 40,807
Registered: ‎03-09-2010

Re: order canceled without my knowledge

are you sure you are set up to receive QVC emails?

check your personal settings.

this could be the reason why you were "not contacted."

"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein