Customer Care

[homedecor1]

Was going to place order the free shipping comes up at checkout 

but 5 ez pay does not unless you use Qcard.

Offer states 5 ez pay on "everything" I read offer not limited to Qcard users only.

example:

Has the system having issues again??? 

Thank you!

[pugvette74]

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@homedecor1 wrote:

Was going to place order the free shipping comes up at checkout 

but 5 ez pay does not unless you use Qcard.

Offer states 5 ez pay on "everything" I read offer not limited to Qcard users only.

example:

Has the system having issues again??? 

Thank you!

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@homedecor1 That happened to me too. When I clicked on "Place Order" it changed to 5 Easy Pay.

[beach-mom]

@homedecor1 - I've noticed EZ pay doesn't show up on Advanced Orders. But you will get them unless you choose to edit to one payment.  

[LisaMofSLC]

Some items come up EZ pay, some don't. Not ordering advanced orders.

Update: I just hit Place Order and it stayed 3 EZ pays. Since its just a winter blanket, I've decided to leave it. It will be paid off faster. But yes, it never did change to 5 EZ pays.

[homedecor1]

@beach-mom @LisaMofSLC @pugvette74 

Thank you I assumed it would honor 5 ez pays on "advanced" orders, but, will try using automated (just not sure how easy to change shipping info as they are gifts)

thanks again🌷

homedecor1

[Maltichonmom17]

Looks like they got it fixed. Checked my wish list and the items showing 3 easy pays earlier this morning now shows the five easy pays. Have a nice shopping day. 😊

[LisaMofSLC]

@Maltichonmom17 It looks like if I hit Edit, then the 5 payments comes up. But with all the EZ pays I have currently, I'm leaving the blanket I ordered at 3 payments. Still got the free shipping though. Thanks for the heads up.