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Honored Contributor
Group 5 minus 1
Posts: 14,615
Registered: ‎03-11-2010

j347068

‎08-04-2017 12:18 PM

Ordered the above ring. I requested the blue topaz and when you click on BT a Turquoise stone is the ring that comes up. I hope I am not getting a Tur. stone. 

Checked w/CS they were not able to help.

I keep on dancin'
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Respected Contributor
2blonde
Posts: 4,665
Registered: ‎03-10-2010

Re: j347068

‎08-04-2017 12:33 PM

I think it's just a mistake on the website page.  I noticed when I clicked on the topaz, it did say the size 5 was on waitlist, but the other sizes were still available, so I think it's just the picture that's wrong.  Not like there never have been any errors on this website before.......Cat Tongue

Laura loves cats!
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Honored Contributor
Group 5 minus 1
Posts: 14,615
Registered: ‎03-11-2010

Re: j347068

‎08-04-2017 12:37 PM

Thanks Blondie! I do appreciate the in put.

I keep on dancin'
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Regular Contributor
Furgirl
Posts: 194
Registered: ‎03-18-2010

Re: j347068

‎08-04-2017 01:38 PM

It's been they way from the beginning. I don't know why they can't fix these things. I bought the blue topaz in this ring and I love it. 

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Honored Contributor
Group 5 minus 1
Posts: 14,615
Registered: ‎03-11-2010

Re: j347068

‎08-04-2017 03:40 PM

Thankx Furgirl!!

I keep on dancin'
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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,960
Registered: ‎06-14-2015

Re: j347068

‎08-04-2017 04:02 PM

@Group 5 minus 1

It looks like the same stone shows whether you click on the blue topaz or the tourquoise,correct? I will put in a request to check this out. Thank you for bringing this to our attention.

Beth QVC

 

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Honored Contributor
Group 5 minus 1
Posts: 14,615
Registered: ‎03-11-2010

Re: j347068

‎08-05-2017 07:35 AM

Nothing says service like following through!! Thank you so much!

I keep on dancin'
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