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Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010
Accepted Solution

customer care ..HELP!

[ Edited ]

Please cancel item   H95000   Valeries Balsam Wreath

 

This was for  Dec 5 delivery, It says  "In  The Process

expected delivery  DEC 24" ........  WHAT??????  

 

OMG!!!   I throw it in the garbage JAN 1! All my  Decorations come down Jan1!!!!

 

NO WAY WILL I ACCEPT THIS DELIVERY AND I WILL MAKE SOME NOISE IF THIS ORDER IS DELIVERED ON DEC 24 !!!!!!

 

 

 

Honored Contributor
Posts: 15,013
Registered: ‎03-11-2010

ITA with you. That's unexceptable IMO. I would be ticked. Hope you find a wreath some place else.

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

@Nightowlz wrote:

ITA with you. That's unexceptable IMO. I would be ticked. Hope you find a wreath some place else.


@Nightowlz 

 

I feel like crying   Smiley Sad

 

QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Hi @MalteseMomma I am so sorry, the ship date is the week of 12/2 so it could ship any day this week. I also tried to cancel and it is still saying Cancel in Process. This ships from the vendor so it could take a little longer for the cancel to go through. If the wreath does ship please return it when you receive it. I will comment your account so that you do not have to pay return postage. I am sorry for this inconvenience.

Trusted Contributor
Posts: 1,257
Registered: ‎10-15-2018
She ought to be able to just keep the darned wreath!!! It's only going to go to waste with all this shipping and then returning it! I would certainly hope that QVC would not then ship this live(or maybe not, by this point) wreath out to another customer!!! @MalteseMomma, sorry that you are having this issue! I've read that you had a recent prior issue with QVC delivery.😣
Honored Contributor
Posts: 11,163
Registered: ‎03-09-2010

Hard to imagine, with a ship date the week of 12/2 that the projected delivery would be the 24th.  Something is very wrong with that.  My wreath was shipped from the vendor and came on schedule.

 

I agree, though.  I can't imagine they'd want the wreath back.  That's a big box and a somewhat "perishable" item.  

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

@hooked on books wrote:
She ought to be able to just keep the darned wreath!!! It's only going to go to waste with all this shipping and then returning it! I would certainly hope that QVC would not then ship this live(or maybe not, by this point) wreath out to another customer!!! @MalteseMomma, sorry that you are having this issue! I've read that you had a recent prior issue with QVC delivery.😣

 

I'm still waitng for my A/D to ship for my little Malties chicken  Smiley Sad

 

none of my  A/D  orders have shipped in quite a while ..........

 


 

Esteemed Contributor
Posts: 5,483
Registered: ‎08-28-2010

Sorry, you continue to have problems with your orders.  But, I thought I read you were giving up on QVC because of the ordering issues.

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Re: customer care ..HELP!

[ Edited ]

@qbetzforreal wrote:

Sorry, you continue to have problems with your orders.  But, I thought I read you were giving up on QVC because of the ordering issues.


 

 

@qbetzforreal 

 

 

OH,I gave up all right!!!! .....and I doubt you are sorry!!!!.. Just snarky!!!!

 

DON'T LIE!!!!

 

 

These are A/D  orders that I could not cancel of course, because they SUDDENLY became in the process for weeks now!!!!   Smiley Sad 

 

I have cancelled ALL future A/D's and have not bought anything at all!!!!!!!!

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Re: customer care ..HELP!

[ Edited ]

 

 

BTW.........I ordered this wreath way back in JUNE!!!!