Customer Care

[BAYC]

Mine has NOT been working for almost 2 weeks. I also get the exact same message that "Wish List is not available, try later."  I also called CS and they were not any help. I rebooted, cleared history, cookies, cache, refreshed, everything mentioned here, etc... Tried on iphone, ipad, my computer and husband's computer with different browsers. All to no avail. If you or anyone can help, it would be appreciated. Thank you!

[UpNorthGorgy]

Mine is o.k. but I wanted to order a beauty item for free ship and the sold out was removed but still appears sold out as received n the "You just missed it...." It seems like something always has a "glitch" of some form or the other on Q's Web. It does get annoying.

[SarrahQVC]

Hi, @summerbreeze ! I am very sorry if there has been any confusion, but we are happy to verify that the Wishlist feature has not been discontinued on our website.

[summerbreeze]

Thank you for your suggestion.  I tried that but didn't work.  I see another poster now is having the identical issue.  I too have tried deleting browsing history, clearing cookies, cache, etc etc, but still having the issue.  And it's the same on my laptop, mobile phone app and iPad, my son's laptop, and with trying other browsers.  Certainly a mystery!

[Cuppy2022]

I get the same message! 

[summerbreeze]

Well, since several of us are having the same issue it appears, hopefully someone from QVC Customer Service or Technology Dept reads these posts and will investigate.  Has to be a gliche affecting some customer accounts.

[kmd3758]

I have also not had access to wishlist for couple of weeks.  Same message, sorry, unavailable.  I have deleted cache, I have a program that also cleans.  It doesn't work on any chrome or edge, at home or work, laptop or pc.  Something's up. 

[BAYC]

I wish that Customer Service could fix it, seems like they aren't even interested in dealing with it since it doesn't seem to be everyone and since it is just a few of us, we aren't worth their while. Meanwhile I can't access it nor do I want to add anything since if I do add something it seems to disappear. I'm STILL getting the same message that it isn't available. Can Mods or CS or someone please help those of us that can't seem to access it after we have tried every suggestion possible?

[Etoile308]

I think it helps if people identify the specific device they're using in case the problem is specific to certain devices or operating systems.

My suggestion is to verify that your updates are done when available so your device is using the most up to date operating system.

[BAYC]

I've tried on my Iphone & Ipad which both have the latest IOS update and I have also tried on my Dell computer as well as my husband's Dell laptop computer which he worked in IT for 37 years so both computers have all the Microsoft updates, etc..We have tried everything and nothing is fixing it so there must be some kind of glitch on QVC's end.