Reply
Trusted Contributor
Posts: 1,487
Registered: ‎03-09-2010

Re: Website Issues Continue -- 9/13

[ Edited ]

Yep!  could not order last night.  This a.m. I lost an item in a color I wanted.  I was quick enough. At first, I could not put item in my cart. Then, I could not sign in. I did open the App ( first time) on another device.

Valued Contributor
Posts: 608
Registered: ‎10-11-2010

Re: Website Issues Continue -- 9/13

I wonder if the website got hacked.  I can't order either...ugh

Respected Contributor
Posts: 3,369
Registered: ‎06-06-2012

Re: Website Issues Continue -- 9/13

I was having problems on my desktop using Chrome this morning. I couldn't sign into the forums and I couldn't view items on the website. I had to switch to Edge.

Respected Contributor
Posts: 3,042
Registered: ‎06-27-2010

Re: Website Issues Continue -- 9/13

Many times when posters are having issues viewing this site, others do not.  The root cause is most likely updates to the site that are no longer compatible with certain browsers until they are also updated.  

 

It seems to happen more after there has been an iOS or Windows update.  That's one of the reason I update my devices as soon as they're available and I can honestly say I've never had an issue with this website or others on my iPad, iPhone or laptop.  
However, in few times I have had issues with slow response time, I switch to Chrome or Edge and it's not an issue.  

If the site was hacked or anything else it would impact every user and not just some.  

QVC Customer Care
Posts: 1,545
Registered: ‎10-12-2015

Re: Website Issues Continue -- 9/13

We are sorry for any inconvenience some of you may be having accessing our website and all of its functions. Please try clearing your cookies and cache again and also make sure you are using the most up to date version of whichever browser you are using.

Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

Re: Website Issues Continue -- 9/13

I'm also getting that BAD REQUEST screen occasionally.  And I was so smug about using Google Chrome with no problems.