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Valued Contributor
Posts: 878
Registered: ‎03-03-2020

Walking Away from the Q for a while

In the last 48 hours QVC has wreaked havoc on my bank account and has been blatantly dishonest. I've never had an experience like this so I can only assume the confusion of the situation we are all in is wreaking havoc with them. I'm walking away from QVC @ least until life returns to normal. And it will.
Occasional Contributor
Posts: 17
Registered: ‎03-17-2016

Re: Walking Away from the Q for a while

It is happening to me as well-----unauthorized charges/double and triple billing.  For so many customers this could lead to overlimit charges, not to mention distrust of the company.  Worse yet? QVC IS UNRESPONSIVE AND NEGLIGENT at best.

 

 

Honored Contributor
Posts: 78,319
Registered: ‎03-10-2010

Re: Walking Away from the Q for a while

Then there are people who get an explanation of the "charges" but are unwilling or incapable of understanding.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 16,596
Registered: ‎03-09-2010

Re: Walking Away from the Q for a while

Haven't ordered for 2 months now, but in case of errors, I did run a check on my account just now where I can see the only charges still there are several EZP's, each to finish their 4th, 5th or 6th payments in May.  

 

Maybe by then the curve where I live will begin to flatten for a while at least.

 

Esteemed Contributor
Posts: 5,299
Registered: ‎09-18-2010

Re: Walking Away from the Q for a while

Oh, no. I hope this gets straightened out soon. 

Valued Contributor
Posts: 878
Registered: ‎03-03-2020

Re: Walking Away from the Q for a while


@Kachina624 wrote:

Then there are people who get an explanation of the "charges" but are unwilling or incapable of understanding.


well I certainly wish this were the case in my situation. unfortunately it's not. I have 2 different cards on file with qvc & for some unknown reason their computers have swapped my ez pays creating mass confusion. there are several glitches affecting qvc & their customers right now. I assure you I am perfectly capable of understanding my charges & have been capable of doing so since I started shopping with qvc many years ago.