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Occasional Contributor
chacha96
Posts: 14
Registered: ‎04-02-2022

Waitlist

‎07-07-2023 02:35 PM

On May 30th I put an item on wait list which I never received. Today I was scrolling through sale items and it was back in stock at a lower price and sold out again! I'm wondering why I never received it as a waitlist item. This happened once before and I thought it was an accident. But twice? Fool me once, shame on you. Fool me twice shame on me!
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Valued Contributor
D Kay
Posts: 1,004
Registered: ‎04-20-2010

Re: Waitlist

‎07-07-2023 02:47 PM

Let the social team know your specific information and it may be something that can be corrected.  There's obviously a glitch somewhere.

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Occasional Contributor
chacha96
Posts: 14
Registered: ‎04-02-2022

Re: Waitlist

‎07-07-2023 03:57 PM

I did call customer service and was told they're sorry this happened. But they did offer me a credit. I've been a customer for 30 years and it seems like everything is so sketchy now
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Trusted Contributor
ManyMeows
Posts: 1,001
Registered: ‎01-11-2014

Re: Waitlist

‎07-07-2023 06:03 PM

Customer service is always sorry.

 

🤗 Not that sorry . . . . .

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New Contributor
jewelbrite
Posts: 2
Registered: ‎07-22-2023

Re: Waitlist

‎07-22-2023 02:28 AM

I have never had any luck with waitlist. Mine are always removed after 45 days. I never received a waitlisted item, and I have tried 4 times. Guess I'll give up because it does not work for me.

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