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Occasional Contributor
Posts: 14
Registered: ‎04-02-2022
On May 30th I put an item on wait list which I never received. Today I was scrolling through sale items and it was back in stock at a lower price and sold out again! I'm wondering why I never received it as a waitlist item. This happened once before and I thought it was an accident. But twice? Fool me once, shame on you. Fool me twice shame on me!
Valued Contributor
Posts: 923
Registered: ‎04-20-2010

Let the social team know your specific information and it may be something that can be corrected.  There's obviously a glitch somewhere.

Occasional Contributor
Posts: 14
Registered: ‎04-02-2022
I did call customer service and was told they're sorry this happened. But they did offer me a credit. I've been a customer for 30 years and it seems like everything is so sketchy now
Trusted Contributor
Posts: 1,001
Registered: ‎01-11-2014

Customer service is always sorry.

 

🤗 Not that sorry . . . . .

New Contributor
Posts: 2
Registered: ‎07-22-2023

I have never had any luck with waitlist. Mine are always removed after 45 days. I never received a waitlisted item, and I have tried 4 times. Guess I'll give up because it does not work for me.