@balewrangler - I've placed orders in the past, where an item showed "in stock", but then the order was cancelled because what showed online was wrong. The CS reps have access to much more information than we do so, if they say it isn't in stock or available, I believe them. It must be very frustrating for them, to deal with these discrepancies.
You've only been on waitlist since Nov. 26th. The Q will maintain your waitlist order (at the price you paid) for 45 days. If you don't want to wait that long to try to get your order, that's up to you. You can always cancel.
Or, as has been suggested, email the Social Team for help.
"" A little learning is a dangerous thing."-Alexander Pope