Customer Care

[Tinkrbl44]

I received an email for a preview of an HP Envy wireless printer ....  E230983.    The email said check out the presentation .....   and there isn't one!   No video, just photos.

Is it hidden somewhere?    I sure would like to make a decision before it sells out .....  but I doubt QVC expects us to buy an electronic item with no presentation!

Can anyone at QVC help ?

[Wayne-QVC]

@Tinkrbl44 I'm so sorry, but we currently do not have a video presentation available for the HP ENVY 4520 Photo Wireless Printer unfortunately. 

[Tinkrbl44]

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@Wayne-QVC wrote:

@Tinkrbl44 I'm so sorry, but we currently do not have a video presentation available for the HP ENVY 4520 Photo Wireless Printer unfortunately. 

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@Wayne-QVC

Can you tell me what day it's the TSV ?   thanks

[Wayne-QVC]

@Tinkrbl44 I do not show that item scheduled as a future Today Special Value

[MezzieStarr]

@Tinkrbl44 It is the QVC2 Big Deal happening right now through June 26th 9 pm.  Hope this helps.

[Tinkrbl44]

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@Wayne-QVC wrote:

@Tinkrbl44 I do not show that item scheduled as a future Today Special Value

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@Wayne-QVC

See post #5.  It's a TSV today.  

[Wayne-QVC]

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@Tinkrbl44 wrote:

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@Wayne-QVC wrote:

@Tinkrbl44 I do not show that item scheduled as a future Today Special Value

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@Wayne-QVC

See post #5.  It's a TSV today.  

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@Tinkrbl44 It's offered as a QVC2 Big Deal not a Today Special Value. We do not have the item scheduled as a "Todays Special Value"

[Tinkrbl44]

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@Wayne-QVC wrote:

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@Tinkrbl44 wrote:

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@Wayne-QVC wrote:

@Tinkrbl44 I do not show that item scheduled as a future Today Special Value

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@Wayne-QVC

See post #5.  It's a TSV today.  

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@Tinkrbl44 It's offered as a QVC2 Big Deal not a Today Special Value. We do not have the item scheduled as a "Todays Special Value"

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@Wayne-QVC

Got it!    thanks

[Eva-QVC]

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@Tinkrbl44 wrote:

I received an email for a preview of an HP Envy wireless printer ....  E230983.    The email said check out the presentation .....   and there isn't one!   No video, just photos.

Is it hidden somewhere?    I sure would like to make a decision before it sells out .....  but I doubt QVC expects us to buy an electronic item with no presentation!

Can anyone at QVC help ?

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Sorry for the delay @Tinkrbl44 - the video presentation is available now.