Customer Care

[queen Betty]

Hello,

Noticed when you first click on qvc.com the web site is http. not secure.

What happened?  it used to say https. Fearful now to just brouse on web site.

queen betty

[SouthFlorida321]

@queen Betty I don't think any  sites are secured until you "sign in" to make a purchase.

[proudlyfromNJ]

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@queen Betty wrote:

Hello,

Noticed when you first click on qvc.com the web site is http. not secure.

What happened?  it used to say https. Fearful now to just brouse on web site.

queen betty

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@queen Betty. A few of us have alerted the mods about this. We are using an IPad. When I try to use the search function, I get a message saying "this site is not secure, do you want to continue?" I opt out at that point, and have also taken my cc info etc. off the site.

[queen Betty]

I have found the https. is on sites even in browsing, it was on qvc site till resently.

thank you

queen betty

[queen Betty]

hello,

I called customer service about this matter, was told the web site is secure even if it

says http.  Customer serice person was NOT helpful.  I said I was concerned

about the http. was told sharply, it was ok not to worry.  I beleive it is something to worry about, in this day an age with idenity theft. Hope tec people check this out.

queen betty

[Lila4Now]

From everything I learned, unless it says https, it's not secure.  Also, instead of the lower case "i" in a circle to start the address, it should be a locked padlock.  Shame on the QVC person who said not to worry!  Because of the constant problems with this web site, I stopped shopping here.  I no longer believe it's a safe place to shop.  I also no longer trust QVC to tell is if our information was ever at risk, unless an outside legal source forces them to.

[proudlyfromNJ]

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@Lila4Now wrote:

From everything I learned, unless it says https, it's not secure.  Also, instead of the lower case "i" in a circle to start the address, it should be a locked padlock.  Shame on the QVC person who said not to worry!  Because of the constant problems with this web site, I stopped shopping here.  I no longer believe it's a safe place to shop.  I also no longer trust QVC to tell is if our information was ever at risk, unless an outside legal source forces them to.

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@Lila4Now. Exactly. Since I have no lock and even get the message that this site is not secure I erased all my information.

[queen Betty]

Just checking to see if the IT people  are looking into this peoblem?  Still says

http. not secure when enter site.  why so many problems with the web site?

very frustrating.  Customer service  is anyone in IT listening?

queen betty

[rhondajune]

Whoever designs the webpages are making it very difficult for customers to use.  Too much.  Too chaotic.  We are not all computer nerds.  But as with most things, who really cares about the customers anymore?  Will be buying things at retail stores....