Customer Care

[12andcounting]

I had an auto-delivery that was only two shipments.  It was a duo of a Josie Maran product. When the second shipment was supposed to ship, I got the "delayed" e-mail.  A few weeks later I get an e-mail from QVC saying that my auto-delivery had been "completed."  Well, it had not been completed.  They just decided to end the auto-delivery.  What makes me so mad about it is they are currently selling the exact same item in singles.  Soooo, if they can fulfill orders for the single, why in the world can't they fulfill their promise of the duo on auto-delivery?!?!?  I spoke with Customer Service, but they were of no help -- just explained that they "can't send two singles since they aren't the auto-delivery order."  Why the heck not?  You stick two of the item in a package and ship it to me.  End of story.  

[Catastrophe]

They are screwing up on everything.

[Caffeina]

[SamBrown]

Maybe ask Josie.  With the amount she rubs all over her body she should be able to fill up two containers for you.