Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Frequent Contributor
Grnthumb
Posts: 94
Registered: ‎09-11-2011

Two thumbs up to QVC Customer Service

‎10-05-2020 03:05 PM

Two of my packages were delayed for a couple weeks by USPS, when I spoke to a customer service rep at QVC ( wish I remembered her name) she was very appolgetic regarding the delay and waived the return fee if I decided I didn't want them. I was surprised at her offer and thought it was very nice of her. I finally received the items and unfortunately one must be returned. Thank you QVC custormer service.

Report Inappropriate Content
Message 1 of 3 (741 Views)
Reply
Respected Contributor
Another new name Sue
Posts: 4,052
Registered: ‎03-11-2010

Re: Two thumbs up to QVC Customer Service

‎10-05-2020 03:22 PM

Thanks for letting us know.  I think there are probably many examples of good customer service every day, but not everyone thinks to speak up unless it's a complaint.  Good for you.

Report Inappropriate Content
Message 2 of 3 (714 Views)
Reply
Trusted Contributor
sligo
Posts: 1,760
Registered: ‎10-20-2010

Re: Two thumbs up to QVC Customer Service

‎10-06-2020 08:45 AM

@Another new name Sue, I completely agree with you.  I have been completely satisfied with cust serviceand also chat. These people should receive more thanks then criticisms.I would not want to listen to cust complaining all day.Treat each other the way you want to be treated. We should be able to contact SHIPPING DEPT. they do the shipping. Not the cust. service or chat

Report Inappropriate Content
Message 3 of 3 (601 Views)
Reply