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Honored Contributor
Posts: 24,685
Registered: ‎07-21-2011

Better late than never -- I received a recorded message on my phone about the delay of Candace Bure's top that I purchased.  QVC apologized for the delay and will credit my account $10.   I think that is a kind gesture and the KEY to good Customer Service.  So, hats off to you, QVC.  

kindness is strength