Reply
Respected Contributor
Posts: 2,601
Registered: ‎03-19-2010

I'd just like to thank QVC for the excellent shipping times and providing the items I ordered.  Also, the several returns I did have were processed in a timely manner. 

 

This year has certainly been an improvement.  I'm very pleased.  Every single item that I ordered and needed for Christmas arrived on time - one even arrived before expected which was a nice surprise. 

 

Thank you for great service this season!!

Honored Contributor
Posts: 69,812
Registered: ‎03-10-2010

Things weren't so rosy in the fall but they finally got their act together and now all my orders are present and accounted for.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 10,249
Registered: ‎03-09-2010

I've also received all my orders very quickly, with the exception of one that's gone to backorder, despite still showing in stock.  It's been sitting there since 12/7, so I'm about to cancel it.

 

But there has definitely been fast processing of my orders in the past couple of weeks.  No complaints here!

Trusted Contributor
Posts: 1,676
Registered: ‎10-28-2012

They really have turned things around.  I ordered the Lock n Lock Big Deal on Saturday.  The hosts kept saying it wouldn't arrive by Christmas.  Mine shipped Sunday and arrived by UPS today.  Decided to make some fudge/candy and give them as gifts.

Esteemed Contributor
Posts: 5,518
Registered: ‎07-10-2011

I received a gift from QVC today. It´s a beautiful tote. Thank you QVC.

Frequent Contributor
Posts: 112
Registered: ‎07-27-2015

I'm very grateful to the Q, I've purchased lots of things I love here, and I have seen a definite improvement in recent months, which makes me very happy, however guaranteed Christmas delivery doesn't mean very much when they send the wrong item. I know mistakes happen but I can't help feeling disappointed. It's great they're rushing to get orders out on time, but not if they go so fast they send the wrong thing. 

Frequent Contributor
Posts: 130
Registered: ‎12-19-2018

Nice positive reports! Our orders were faster too!