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12-23-2019 09:29 PM
I'd just like to thank QVC for the excellent shipping times and providing the items I ordered. Also, the several returns I did have were processed in a timely manner.
This year has certainly been an improvement. I'm very pleased. Every single item that I ordered and needed for Christmas arrived on time - one even arrived before expected which was a nice surprise.
Thank you for great service this season!!
12-23-2019 09:45 PM
Things weren't so rosy in the fall but they finally got their act together and now all my orders are present and accounted for.
12-24-2019 12:09 AM
I've also received all my orders very quickly, with the exception of one that's gone to backorder, despite still showing in stock. It's been sitting there since 12/7, so I'm about to cancel it.
But there has definitely been fast processing of my orders in the past couple of weeks. No complaints here!
12-24-2019 04:13 PM
They really have turned things around. I ordered the Lock n Lock Big Deal on Saturday. The hosts kept saying it wouldn't arrive by Christmas. Mine shipped Sunday and arrived by UPS today. Decided to make some fudge/candy and give them as gifts.
12-24-2019 07:02 PM
I received a gift from QVC today. It´s a beautiful tote. Thank you QVC.
12-24-2019 08:35 PM
I'm very grateful to the Q, I've purchased lots of things I love here, and I have seen a definite improvement in recent months, which makes me very happy, however guaranteed Christmas delivery doesn't mean very much when they send the wrong item. I know mistakes happen but I can't help feeling disappointed. It's great they're rushing to get orders out on time, but not if they go so fast they send the wrong thing.
01-01-2020 10:32 PM
Nice positive reports! Our orders were faster too!
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