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Valued Contributor
frenchie
Posts: 861
Registered: ‎03-12-2010

Technical difficulties?

‎10-17-2019 08:18 PM

Why am I not able to order online today. No one here mentioned it.

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Honored Contributor
Kachina624
Posts: 69,785
Registered: ‎03-10-2010

Re: Technical difficulties?

‎10-17-2019 08:24 PM

@frenchie. Try using a different browser.  Sometimes, for no apparent reason, they stop working.  I have 3 downloaded and switch between the

New Mexico☀️Land Of Enchantment
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Regular Contributor
suzykee
Posts: 163
Registered: ‎04-04-2010

Re: Technical difficulties?

‎10-17-2019 10:07 PM

I don't have a solution. Just wanted to wish you good luck. I had trouble for the last few weeks getting videos to play. As other suggested, I tried using different browsers -didn't work. Contacted Q - no help. But miraculously the videos have been playing the last 2 days. I KNOW it isn't my computer. When I contaacted Q they said "they were working on things". That tells me it is the Q. Again, good luck.

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Respected Contributor
tobes
Posts: 2,216
Registered: ‎08-02-2010

Re: Technical difficulties?

‎10-19-2019 03:54 PM

@suzykee  have the same problem and same qvc response as the videos only play 1/4 of the way and then they cut out.  Also Q sends me emails that I cannot open so I just delete them. I order less and less because of this. Q  needs new IT consultant.  "now it works, not it doesn't" 

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