Customer Care

[shoesnbags]

Has anyone else received an email from QVC with a link to a survey?  I never click on links like this, but on the other hand I'd welcome an opportunity to give my opinion to QVC.  Hovering cursor at the top of the email shows "surveys@qemailserver.com" So is this legit or not???

First paragraph says,
QVC loves to hear from our customers!  In this survey, we would love your thoughts on potential new products and services that could be offered by QVC.   By participating, you’ll help us bring new and innovative products to QVC's current assortment.  The survey should take less than 8 minutes of your time.  Please complete in the next 3 days.

[Kachina624]

Yes, it's legit.  I got one last week.  It ended up being all about that 8 greens mess, which may be my least favorite product I ever bought at the Q and the last thing I wanted to discuss.

[Queen of shop]

@shoesnbags  I got one yesterday AND today. I filled out both. I think it is legit. I have gotten them in the past.

I don't know what else to say in them that I haven't said already and nothing changes. Seems futile but I still try to tell them whats what. Would be nice if they took some suggestions seriously. Sigh.

[MezzieStarr]

Yes, it's legit. But if you're not comfortable clicking something, don't do it.

I've been doing surveys for QVC for several years now.

I put the email address you provided into "search" on my emails and it's the same address I get mine from.

Here's my latest:

Dear QVC Customer,

QVC values your opinions and is interested in your feedback. By participating in this survey, you’ll help us make improvements to your viewing experiences. The survey should take approximately 5 minutes of your time.

Follow this link to the Survey:

We value your opinions and suggestions. Thanks again for shopping with QVC!

Best regards,

QVC Consumer Insights

[shoesnbags]

Thanks everyone!  I'm going to do the survey right now.

[jackthebear]

never do them without some kind of payment,

they take too much time

[Krimpette]

I rarely respond to surveys.

[Melzie]

Yes, it's OK.  And at the end of what I received they asked if I'd be willing to do a 30 minute phone interview and, if I agreed and was selected, I'd get a $20 credit to my account.