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04-02-2019 01:30 PM
Still waiting on my gift for my daughter. took five days in processing and now stuck at some mail facility . my daughters birthday was Sunday . she knew it would be here by now according to your delivery date.. seems if processing didnt take so long it would be here. so fed up
04-02-2019 01:57 PM
I’m in the same boat, a jacket I ordered sat for 6 days, I called customer service and got the brush off, and would not let me cancel the order so I could make other arrangements for the gift. I won’t be ordering anymore until this situation is resolved.
04-02-2019 02:10 PM
Last fall I ordered a home fragrance item that someone on these boards recommended (thank you very much to that person). It was not from QVC but another company. Well I loved what I got so much that I placed another order. That order never shipped. When I contacted them, they shipped it out right away. It turns out that they were switching over to a new warehouse and there was glitch. I (along with other affected customers) later got an email with an apology and a promise of 50% off my next order. That is good customer service, and nothing I would ever expect from QVC.
04-02-2019 02:20 PM
What is going on with shipping? I stumbled across this topic today in the community chat. I have items that are now past 10 days. Items are being shipped a week after ordering. Is there an issue? If so, whey are they not contacting customers?
04-02-2019 05:15 PM
@Piper54 wrote:I’m in the same boat, a jacket I ordered sat for 6 days, I called customer service and got the brush off, and would not let me cancel the order so I could make other arrangements for the gift. I won’t be ordering anymore until this situation is resolved.
@Piper54. The situation appears to be resolved. My Laurie Felt jeans from yesterday have shipped. Two clothing things I bought Sunday shipped on Monday. It's true, orders are set in stone and can't be cancelled.
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