Customer Care

[Patriot3]

Mods........why do we have to keep signing in to the Forums?  If we're off for an hour or two, we have to sign in again.   It would be better if we were allowed to sign in for the day.

[shaggygirl]

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@Patriot3 wrote:

Mods........why do we have to keep signing in to the Forums?  If we're off for an hour or two, we have to sign in again.   It would be better if we were allowed to sign in for the day.

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Sometimes it only takes 15 minutes or less of being gone before needing to sign in again.

[millieshops]

I don't sign into a single site that holds my sign-in once I sign out.  I can be gone for less than 30 seconds whether I've been reading my email, paying bills at my bank, reading the news, and if I sign out even accidentally, I have to sign in again.

Yes, it's annoying, but I'm also paranoid enough that I appreciate the possibility that the process may help secure me a tiny bit.

[KingstonsMom]

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@millieshops wrote:

I don't sign into a single site that holds my sign-in once I sign out.  I can be gone for less than 30 seconds whether I've been reading my email, paying bills at my bank, reading the news, and if I sign out even accidentally, I have to sign in again.

Yes, it's annoying, but I'm also paranoid enough that I appreciate the possibility that the process may help secure me a tiny bit.

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@millieshops

I don't sign out and lately still have to sign in again when going between looking at products, then back to CC where I had already signed in.

[Anonymous]

Thank you all for your feedback. I forwarded the issue to our IT Department. 

[Montana]

The length of time I stay signed in varies. There is no pattern. For example, just now I have been on other sites for hours, yet I am still logged on. Other times, I get booted off while moving between threads.

[shaggygirl]

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@KingstonsMom wrote:

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@millieshops wrote:

I don't sign into a single site that holds my sign-in once I sign out.  I can be gone for less than 30 seconds whether I've been reading my email, paying bills at my bank, reading the news, and if I sign out even accidentally, I have to sign in again.

Yes, it's annoying, but I'm also paranoid enough that I appreciate the possibility that the process may help secure me a tiny bit.

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@millieshops

I don't sign out and lately still have to sign in again when going between looking at products, then back to CC where I had already signed in.

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I don't sign out either. The only site I sign out of when done is my bank.

[GingerPeach]

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@shaggygirl wrote:

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@KingstonsMom wrote:

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@millieshops wrote:

I don't sign into a single site that holds my sign-in once I sign out.  I can be gone for less than 30 seconds whether I've been reading my email, paying bills at my bank, reading the news, and if I sign out even accidentally, I have to sign in again.

Yes, it's annoying, but I'm also paranoid enough that I appreciate the possibility that the process may help secure me a tiny bit.

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@millieshops

I don't sign out and lately still have to sign in again when going between looking at products, then back to CC where I had already signed in.

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I don't sign out either. The only site I sign out of when done is my bank.

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What sites sometimes do is ask something like "are you still there" on a pop-up before taking you offline.  Maybe QVC could add that, @Anonymous

[Anonymous]

Great suggestion @GingerPeach I will be happy to pass it on.