Customer Care

[Skyegirl21]

I use my Ipad and Safari daily and I never have that problem with Q website - Could it be your internet strength/ speed? We have a very fast speed here since I work remotely.

[Tori3569]

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@Etoile308 wrote:

Perhaps it's the device you're using. I use Safari on three different devices and don't experience those problems.

There was a recent update. I always tried to update as soon as convenient.

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Yes , that's the issue.  Any iOS update should be installed asap to prevent errors on websites.  I updated all of my apple devices and have had zero issues here or elsewhere 

[spabar]

I'm using Safari on an iPad...no issues here.

[geezerette]

I was getting error messages on product pages for a while, then I noticed that the Q was once again tweaking their website because the pages had a slightly different layout.

Now that things seem to be back to normal, I don't have the error messages anymore.

[meem120]

I have Safari too and the same thing happens to me.  Its been for weeks now.

[Kitty Galore]

keeps re reloading won't let me order anything just goes crazy back-and-forth. Stating problem with website never seen anything like it. My iPad is fully updated to the latest iso no problem anywhere else.  Just started tonight .

[PoulsboMom]

Me too! Mine started with the latest update to Safari 26.5.2. Have been waiting for software update hoping it fixes the problem. I have never had problems with the site before this update. Glad I checked the forum as I thought it was just me. Not having trouble at all with the app so thats how I have been shopping.

[Kitty Galore]

I recently did an update on my iPad to 26.5.2 and thatis when it started .   Now what ?  I can't understand why that caused this issue.  I try to order an item and immediately goes to"page can't be found error " and if I try to get out of it and order something else or go to the homepage. It'll just keep flashing that  page can't be found error when I can't order or look at anything .   I don't understand why QVC can't just fix these problems I mean, why would updating have anything to do with Safari working that makes absolutely no sense so I'll have to use my old iPad that isn't updated to the latest   In order to navigate this site !  

Fix these issues qvc if you want people to order why make things so difficult?!

[deeva]

I stopped using Safari for QVC because it would constantly play videos automatically, and the box to uncheck play automatically would disappear so quickly there wasn't time to uncheck it. 

Since switching to Duck Duck Go, I don't have any problems. 

[Caaareful Shopper]

I've been having the exact same issues.  It just started this past Thursday, so I'm hoping it'll just right itself very soon.