Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Super Contributor
Rose429
Posts: 458
Registered: ‎08-26-2012

Reviews

‎09-03-2021 11:15 AM

Why is is so hard to see reviews. It never was a problem before but it is now. I know this was posted by other customers. There are at least 2 things I have passed on because of this issue and I know I am not alone. can you help by reaching out to ur IT dept? Thank you

Report Inappropriate Content
Message 1 of 6 (832 Views)
Reply
Honored Contributor
Kachina624
Posts: 69,743
Registered: ‎03-10-2010

Re: Reviews

‎09-03-2021 12:51 PM

@Rose429    The IT department is well aware of the problem but apparently can't fix it.  The problem is often a glitch between Q's system and Safari on Apple products.  It can sometimes be rectified by downloading and temporarily using another browser.   I use Chrome on an Android device and have never been unable to see reviews. 

New Mexico☀️Land Of Enchantment
Report Inappropriate Content
Message 2 of 6 (726 Views)
Reply
0 Hearts
Super Contributor
Rose429
Posts: 458
Registered: ‎08-26-2012

Re: Reviews

‎09-03-2021 02:50 PM

@Kachina624 @I have safari on a fairly new iPad. Use to work fine now it doesn't. Can't figure it out. 

Report Inappropriate Content
Message 3 of 6 (705 Views)
Reply
Honored Contributor
Kachina624
Posts: 69,743
Registered: ‎03-10-2010

Re: Reviews

‎09-03-2021 03:01 PM

@Rose429    I suspected you might have Safari.  So try downloading a different browser.  Both Google Chrome and Firefox are good.  You still keep your Safari and go back to it anytime. Go to your playstore where you download apps. 

New Mexico☀️Land Of Enchantment
Report Inappropriate Content
Message 4 of 6 (697 Views)
Reply
Super Contributor
Rose429
Posts: 458
Registered: ‎08-26-2012

Re: Reviews

‎09-03-2021 03:17 PM

@Kachina624 @I went to Google Chrome and now I see the reviews. Thank you.

Report Inappropriate Content
Message 5 of 6 (690 Views)
Reply
Honored Contributor
Kachina624
Posts: 69,743
Registered: ‎03-10-2010

Re: Reviews

‎09-03-2021 03:19 PM

@Rose429   Aha, success! 

New Mexico☀️Land Of Enchantment
Report Inappropriate Content
Message 6 of 6 (687 Views)
Reply