Customer Care

[deew58]

I returned items over 3 weeks ago and have heard nothing. What the heck QVC. You're still charging me for items that have been returned. I sent something back to HSN on the same day and recieved a refund within a week. You guys are really falling down on the job.

[KingstonsMom]

@deew58 

Email your order info to the Social Team at QVCSocialTeam@qvc.com.

[lovetobuystuff]

There have been processing delays. You can chat or email with customer service and they will assist you asap!

[MalteseMomma]

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@lovetobuystuff wrote:

There have been processing delays. You can chat or email with customer service and they will assist you asap!

@lovetobuystuff 

QVC is the ONLY  company I deal with  that has delays in  EVERYTHING!!!! 

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[Kachina624]

@MalteseMomma    You could quit shopping here but then you'd have nothing to complain about.

[Love my grandkids]

@deew58 Here is the *correct* email to contact the Social Team:

QVCSocialTeam@qvc.com

[Love my grandkids]

@MalteseMomma But but haven't I seen you post more than once than you will not shop QVC ever again?

[deew58]

Good idea. Not shopping at QVC will probably be the smartest thing I've ever done. And you convinced me of that with your oh so witty reply. Anyone that has posted 41K times on a QVC site needs a hobby, or a new life. Best of luck to you.

[April14]

A couple of months ago customer service told me they had upped the return time from 30 days to 90 days from receipt. Is this still how it is?

[MalteseMomma]

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@Kachina624 wrote:

@MalteseMomma    You could quit shopping here but then you'd have nothing to complain about.

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@Kachina624 

.....and then what would you do with yourself @Kachina624 ? you would have noone to follow so closely and advise...............lol