Returns?

Starpolisher · ‎03-10-2010

Why is it that 3 items that I ordered came together in one bag, without a return slip. Yet, when I go online to print out return for two of them, I have to send them separately?

"Kindness is like snow ~It beautifies everything it covers"
-Kahlil Gibran

I am still oxox · ‎03-09-2010

You do not have to send them separately

Stop being afraid of what could go wrong and start being positive what could go right.

Pecky · ‎03-10-2010

You don't have to send them separately. I just did this Friday. I printed one label and put two items in one bag.

CalminHeart · ‎03-09-2010

Here is what my friend does with another retailer.

She prints all the labels. She puts one on the box. She cuts the order barcodes (not the UPS/USPS one) off the other labels and tapes them right below the order barcode on the first label. That other retailer never charges her for multiple labels.

Caution. I have no idea if it'll work with Q since they aren't the all that reliable when sending multiple items back together.

skatting44 · ‎07-26-2019

@Starpolisher

You are taking a big chance with QVC in sending two items back in one bag. Their returns / exchange dept are not reliable as my experience has been in the past . Many times I send something for exchange and they do a return instead even when it appears stock # are not an issue . They often charge return shipping fees erronously on defective/broken items and even if you receive a wrong item by mistake . Also if they send you a box containing several items , if a packing slip is included they will likely charge you $8.95 or more if you return only one item if you use a return slip . I've returned 2 items in one package with slips included for each and they only gave credit for one item . Requires constantly contacting QVC to straighten things out on exchanges & returns.

Look at it this way, each item will have a separate tracking # on the return/exchangeto fall back on .

geezerette · ‎03-16-2010

Returns have gotten really 'iffy' lately, I suspect the last set of layoffs had a lot to do with it.

Even ordering more than one different product in the same order. I ordered two different items from the same vendor, returned one, and got refunded for the cheaper item in that same order.

That's just another reason I've curtailed my shopping here.

They really have a lot of problems they need to fix if they intend to stay competitive in business.