Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
New Contributor
km234
Posts: 4
Registered: ‎08-04-2022

Returns Question

‎11-16-2023 02:18 PM

I have returned things a few times in the past, but normally I see that the item was at least delivered within 5-6 days then refunded about 15 days from that point. This time it's going on day 10 and my item has still not been delivered. I'm wondering if this is common with the holidays coming around?

Report Inappropriate Content
Message 1 of 3 (958 Views)
Reply
0 Hearts
QVC Customer Care
QVC Customer Care
Susan-QVC
Posts: 1,681
Registered: ‎06-14-2015

Re: Returns Question

‎11-16-2023 03:17 PM

@km234 wrote:

I have returned things a few times in the past, but normally I see that the item was at least delivered within 5-6 days then refunded about 15 days from that point. This time it's going on day 10 and my item has still not been delivered. I'm wondering if this is common with the holidays coming around?

@km234 I'm sorry for the concern, that is certainly a big possibity.   We will be happy to check on the return, please email us the order info to QVCSocialTeam@qvc.com. 

Susan

Report Inappropriate Content
Message 2 of 3 (869 Views)
Reply
Respected Contributor
Spacrazy
Posts: 3,756
Registered: ‎12-14-2018

Re: Returns Question

‎11-16-2023 11:48 PM

@km234   I've not returned much but this doesn't seem unusual. 

Report Inappropriate Content
Message 3 of 3 (735 Views)
Reply
0 Hearts