Customer Care

[Retreaded]

Hi, I need to return two small items of jewelry  in their individual boxes.  Can I return them together in the same box? They would, of course, each have all the appropriate return labels

[Paulette-QVC]

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@Retreaded wrote:

Hi, I need to return two small items of jewelry  in their individual boxes.  Can I return them together in the same box? They would, of course, each have all the appropriate return labels

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Yes, you can return the items in the same package.  Please be aware this can delay your return processing by a few days.  Also, keep a record of the items and the return label you use on the outside for tracking.

[D Kay]

I think you can return 2 items in the same shipping bag but i don't think you can put 2 jewelry items in one box and then be put in one shipping bag..

[Love my grandkids]

@D Kay See the post right above yours

[Retreaded]

Thank you for the information and the quick reply.

[hardware mom]

Yes I have returned many items in one package.  Just include the invoice for each one.  I use the mailing sticker for the most expensive one incase there is a problem.  I cannot see paying $6.95 return for each item returned.  I have never had a problem.  If I am not mistaken it even states this in their return policy.  I return my clothes the same way - I see now that they have increased their return label from $6.95 to $8.95.  I wanted to return a $20.00 item and printed the label and it said it would deduct $8.95 plus my original $3.50  shipping charge.  OMG  $!!.95 for a $20.00 item.  So now I am not going to buy that much anymore because of this charge.