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Frequent Contributor
Posts: 133
Registered: ‎03-19-2010
I ordered an item, but need to exchange for a smaller size. This was a OTO price— will I still get that price/easy pay? How does the exchange process work? Thanks in advance.
QVC Customer Care
Posts: 1,545
Registered: ‎10-12-2015

Hi @lovesfootball 

 

An exchange is done at the same price and terms as the original order. 

 

Barb

Customer Care

Frequent Contributor
Posts: 133
Registered: ‎03-19-2010

Thank you for the quick response!