Customer Care

[NYCLatinaMe]

Dear Moderators

My post commenting (complementing and critiquing) on some fashion presentations was taken down as fast as I posted it.  I have seen people post on this topic all the time.  I only posted observations, my language was not offensive in any way.  Is it possible to find down why a post was taken down?  That way I can make sure in the future that my posts are not problematic.

Thanks

[KingstonsMom]

@NYCLatinaMe 

If you email the Mods and ask them, they will politely explain:

QVCSocialTeam@QVC.com.

[Love my grandkids]

@NYCLatinaMe A post doesn't need offensive language to be removed. It can be the tone or what is said. Only the Mods know.

[NYCLatinaMe]

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@Love my grandkids wrote:

@NYCLatinaMe A post doesn't need offensive language to be removed. It can be the tone or what is said. Only the Mods know.

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That is why I am asking the mods.  But thanks for your response.

[luvmyteddy4]

you can ask the mod under Customer Care on the left. I had one taken down and they let me know why. Then they put it back up. 

[NYCLatinaMe]

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@luvmyteddy4 wrote:

you can ask the mod under Customer Care on the left. I had one taken down and they let me know why. Then they put it back up. 

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Isn't that exactly what I did?  This is the Customer Care forum.

Thanks for checking!  Let me know if you have something else in mind.

[NickNack]

@NYCLatinaMe   Did you email the mods like @KingstonsMom  suggested?  They will answer you that way.  Their email address is QVCSocialTeam@qvc.com.

[Kachina624]

@NYCLatinaMe.  They don't want to risk embarrassing you so will respond privately through email.

[NYCLatinaMe]

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@Kachina624 wrote:

@NYCLatinaMe.  They don't want to risk embarrassing you so will respond privately through email.

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@Kachina624 I don't think they are protecting me, I think they pulled my post because I critiqued Alberti's fashion presentation and compared it to Kirsten's much better one, and they want to protect him. I did it in a clear descriptive way.  QVC is putting out Alberti to do women's fashions, and he is just not right for that job, he doesn't demonstrate the clothes well, and did not give me enough information to make a purchasing decision.  I used the word "men" in the heading instead of saying Alberti, because I know he has fans and perhaps that appeared wrong and stereotypical, even though he is the only man that presents fashions and I referred to him by name in the post.  Other than possibly the generalization which is commmonplace in these forums, my post was in every way appropriate.  I would be happy to have my post reposted with Alberti's name instead of the word men.  I saw the post get one heart right away, then I clicked to the fashion page and my post was gone.  Superfast.  Maybe you read it because you are fast!  

I did check my email because I have seen the mods advise posters that they are responding via email, and I have seen no response.

I have said my peace and I am not going to spend any more time on this.

[Kachina624]

@NYCLatinaMe.  Don't let it upset you.  We've all had posts zapped and often the reason seems arbitrary.  However, we agreed to abide by their rules so its best to just grin and bear it.  I had one removed because I called a cucumber a "cuke".  Unkind to cucumbers?  I'll never know.

I don't think I read your post.   Not a fan of the Saturday morning gang so I usually skip posts about them.