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Occasional Contributor
NK26
Posts: 8
Registered: ‎11-07-2010

QVC take a lesson from Amazon

[ Edited ]

‎07-22-2017 06:28 AM - edited ‎07-23-2017 01:55 AM

I return three jewelry items. The package was scanned at the post office 7/6. I was not notified that return processed until 7/21 after I inquired. QVC whats the matter with you? Why do your returns take so long to process? You need to take a lesson from AMAZON! I am seriously considering not shopping any longer.

 

I WOULD LIKE A REPLY AND AN APOLOGY.

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Respected Contributor
FranandZoe
Posts: 3,665
Registered: ‎03-09-2010

Re: QVC take a lesson from Amazon

‎07-22-2017 08:08 AM

Even Macys is quick when you return by mail.  I had my refund within a week.  I always returned things to their stores but recently the two Macys closest to me closed.  I had one top to return and decided to try their mail return service which is FREE.  It was wonderful.

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Respected Contributor
brandiwine
Posts: 3,999
Registered: ‎03-11-2010

Re: QVC take a lesson from Amazon

‎07-22-2017 07:56 PM

That's one of the reasons I rarely shop here.  CS is horrible, shipping time is horrible, and they don't have anything unique.  Here's to Amazon, Costco (online), and HSN.  Free shipping, fast service, and great CS.

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Occasional Contributor
NK26
Posts: 8
Registered: ‎11-07-2010

Re: QVC take a lesson from Amazon

[ Edited ]

‎07-23-2017 01:51 AM - edited ‎07-23-2017 01:54 AM

Even though I recieived an email asking to confirm my name and address, the items still do not disply as returned in my Oder Status. This is outragous!

 

MODERATOR, PLEASE CHECK FOR ME

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Esteemed Contributor
x Hedge
Posts: 6,788
Registered: ‎08-18-2016

Re: QVC take a lesson from Amazon

‎07-24-2017 08:53 PM

@NK26 wrote:

Even though I recieived an email asking to confirm my name and address, the items still do not disply as returned in my Oder Status. This is outragous!

 

MODERATOR, PLEASE CHECK FOR ME

@QVCSocialTeam@qvc.com

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