Customer Care

[songbird]

It doesn't show the previous shows and items since midnight.  QVC2  and Beauty Q is fine.

[Krimpette]

It would have been nice to see what was presented in previous shows today, but doesn't look like that's going to happen.  

I do hate that they empty your cart so quickly.  I had three items in my cart to wait until later in the day to confirm (since cancellations are not possible these days).  But since carts appear to get emptied after an hour, I think I'll just pass on those items I might have purchased, had I had the chance to review my thoughts a couple of hours from now, after seeing more shows.

[Kachina624]

@songbird.   That's because its all the Creede Silver Event all day.  Just one very long show

[Lipstickdiva · Accepted solution]

That would explain why I've been unable to view Items Recently on Air.  I was trying to see what has been presented throughout the overnight hours and early morning. 

[songbird]

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@Lipstickdiva wrote:

That would explain why I've been unable to view Items Recently on Air.  I was trying to see what has been presented throughout the overnight hours and early morning. 

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You are still supposed to be able to see the items of the shows you missed since midnight.  All day jewelry shows had this feature.  Not today.  

[spent2much]

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@Kachina624 wrote:

@songbird.   That's because its all the Creede Silver Event all day.  Just one very long show

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Yes, but we CAN'T SEE what has been presented in this very long show!!!

[Krimpette]

There's definitely a bit of a problem by not showing the items previously on air.  The items I was thinking about buying were on one or two of the earlier morning shows (can't recall which one).  Since the cart empties so quickly, I'd not have to scroll through all the Creede offerings on the site to find the ones I was thinking about buying.  Would have been much easier to go back to a show or two.

[Susan-QVC]

@songbird   Thanks for posting, this was reported from a previous post.  I am told it is being worked on as we speak.

Thanks a million for your patience,

Susan Q-Social

[spent2much]

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@spent2much wrote:

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@Kachina624 wrote:

@songbird.   That's because its all the Creede Silver Event all day.  Just one very long show

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Yes, but we CAN'T SEE what has been presented in this very long show!!!

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Gee, I kinda yelled there, didn't I?!  Sorry.  

[KathyM23]

@Kachina624  Even tho it is one listing for the all day Creede show, there were still quite a few items that were shown during the time after midnight that are not showing on the Items Recently Aired under the Creede show.  Those that I saw and can remember were the Imperial Silver Necklace and Wheat earrings, Or Paz Rose Ring and gemstone friendship bracelet, something (can't remember what) by Honora.  I know there were more, but I can't think of them now.