@Milo19 Thank you for your opinion.
I believe everyone has his or her right to speak (or in this context) text their opinion.
Last time I checked speaking one's opinion does not mean they are required or it is necessary that they shop somewhere else.
It simply means they are expressing their opinion on what is wrong with QVC.
I don't think that necessarily means one has to go shop somewhere else.
Sometimes people CAN'T go shop in stores. Sometimes (for various) reasons they need to shop on places like QVC.
Think of it this way, perhaps the OP is making QVC a better place by expressing his/her opinion....