Customer Care

[LadyAlice]

Today I received an automated call from QVC saying that there was a problem with my easy pay.  I checked my account, all good.  Please fix this technical issue.  I do not need any more stress.  Thank you.

[RespectLife]

@LadyAlice 

Glad you checked your account, but that doesn't mean everything is okay on the QVC end.

This forum is basically for Other QVC customers, no one here can fix any technical issues.

 Email the moderators about it

qvcsocialteam@qvc.com

[LadyAlice]

Thank you,  I will.

[FancyPhillyshopper]

Maybe your credit card will not accept the charge.

What you see on the QVC screen is not the whole story.

[Klimt]

 Customer Care thread... added 3/2/2016

Welcome to the “Customer Assistance” area of the Community. If you have a specific question concerning your order, returns, or even a QVC general question – here’s the place you can go to find an answer or links to some of the most helpful information we have about QVC.

Our Community team  will also be here to supply answers to your questions. Just like any of our other posting areas – anyone can reply to the questions that you post. Here at the “Q” we want to provide you with the easiest, quickest and convenient ways  toassist you. Whichever works best for you; calling to speak with  an associate, LiveChat, or stopping  here at the Community Customer Assistance area.  

-QVC Customer Care

[LadyAlice]

Thank you for all the replies.  I am pleased and grateful to report that Natalie of the QVC Social Team sent me an e-mail that my account was fine.  Unfortunately, these "external senders" enjoy their "phishing" expeditions, along with their fellow hackers, deceitful contractors, etc.  I hope that karma is experienced by all these evildoers.

Natalie and the QVC Social Team - My sincere appreciation.