Customer Care

[Squirrels Are Trash]

These days, companies frequently send out emails with errors or missing disclaimers. It seems proofreading is dead. It would be nice if they honored the 20% off of the entire purchase, but it doesn't surprise me that they didn't.

*shrug*

[sunshine45]

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@Tori3569 wrote:

If you have pictures blocked on incoming email and didn't download them or get email as plain text only, you wouldn't see the graphic part of the email.  The email I got was exactly as posted by loriqvc, graphics and all. 

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mine had the photo at the top of the email and it clearly stated the discount was a maximum of $20.

[mb141312]

I received the same email regarding a thankyou for voting and saying 20% off.  There was no mention in any graphics or fine print about a maximum of $20.  I even clicked on the link to the email to view the email in a web page.  Still no maximum of $20.  I'm really mad and annoyed about this.  I called Customer Service and was told about the maximum, but the email should have been honored. Grrrrrr !!

[why again]

Honorng it would be a good customer serive move that most stores that value customers would do, but not QVC

[DancingDonna]

I watched Watch and Win today with Mary Beth Roe and she said that if you already had a Q card, that you could get $20 off a $40 purchase with the promo code HOLIDAY20.  I tried it and it didn't work, so I called customer service and they didn't have a clue as to what I was talking about.  They put me on hold and said that was only for people applying for a Q card.  I went back and listened to the Watch and Win show and that is not what Mary Beth said, but I could not convince customer service, so for now, my would be purchase will stay in my wish list.  I just wondered if anyone else tried to use that promo code and was successful.