Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Honored Contributor
Caaareful Shopper
Posts: 15,770
Registered: ‎10-09-2012

Program Guide Change?

‎09-28-2016 08:37 AM

QVC Mods,

 

Has there been a change to how we access the Program Guide at the top/right of the homepage?  It only goes to "Shop QVC TV" now, even the drop down box. 

 

Thank you.

Report Inappropriate Content
Message 1 of 6 (656 Views)
Reply
0 Hearts
Respected Contributor
Buck-i-Nana
Posts: 3,958
Registered: ‎09-28-2010

Re: Program Guide Change?

‎09-28-2016 08:46 AM

Are you using Safari?  I have that same problem.  When I tried using Chrome it worked....too bad I hate Chrome!

 

Report Inappropriate Content
Message 2 of 6 (630 Views)
Reply
0 Hearts
Regular Contributor
forest4thetrees
Posts: 243
Registered: ‎07-11-2010

Re: Program Guide Change?

‎09-28-2016 08:58 AM

Does that for me, too, and I have Windows.   But, once you are in Shop QVC TV at the very top left of the program choices is a listing for program guide.

Report Inappropriate Content
Message 3 of 6 (598 Views)
Reply
0 Hearts
Valued Contributor
m0rgan
Posts: 780
Registered: ‎09-30-2012

Re: Program Guide Change?

‎09-28-2016 08:59 AM

I'm using Chrome and it doesn't work either.

Report Inappropriate Content
Message 4 of 6 (597 Views)
Reply
0 Hearts
Highlighted
Anonymous
Posts: 0

Re: Program Guide Change?

‎09-28-2016 10:49 AM

@Caaareful Shopper We haven't made any changes to the online Program Guide. We just tried opening it here using Chrome and IE, both worked.  Cindy

Report Inappropriate Content
Message 5 of 6 (550 Views)
Reply
Honored Contributor
Caaareful Shopper
Posts: 15,770
Registered: ‎10-09-2012

Re: Program Guide Change?

‎09-28-2016 11:22 AM

@Anonymous wrote:

@Caaareful Shopper We haven't made any changes to the online Program Guide. We just tried opening it here using Chrome and IE, both worked.  Cindy

It's working now for me too!  Thank you for getting back with me Cindy, enjoy your day.

Report Inappropriate Content
Message 6 of 6 (544 Views)
Reply
0 Hearts