Processing taking way too long

Chatyone 2 · ‎04-23-2010

If I had known my order was going to sit in processing for ten days without shipping I would have not ordered.. what is going on ..?? and still they will not let you cancel the darn order .. tired of this now

eadu4 · ‎06-14-2011

yeah I stopped ordering until they can get their act together. Too many threads about shipping, wrong orders, waiting forever for refunds, customer service lacking. I get they are short staffed but the method never changed. They sell stuff and they ship it. People return stuff you process it. Many retailers have been ok with this. You would think being an online shopping venue that they would have been ahead of the curve on this. But they really dropped the ball. You adapt and move forward. They are definitely having some adaption issues. There have been a lot of stuff I saw I liked but i just can't hit the order button. I'll wait.

Trix · ‎03-16-2010

It has been my experience with QVC (and elsewhere) that since they had to implement staffing limitations, on average all are taking longer than their usual time to get orders out of the warehouse. Some are more expedient than others, but it certainly isn't the usual service. QVC may be on the longer wait side, whereas by comparison Wayfair is on the faster side. I've received orders from them within 5 to 7 days. Of course everyone will have their own patience level, but mine is if it takes two weeks for an item to get to me in order for warehouse workers to be safe and healthy I'm ok with that.

MalteseMomma · ‎03-09-2010

@Trix wrote:
It has been my experience with QVC (and elsewhere) that since they had to implement staffing limitations, on average all are taking longer than their usual time to get orders out of the warehouse. Some are more expedient than others, but it certainly isn't the usual service. QVC may be on the longer wait side, whereas by comparison Wayfair is on the faster side. I've received orders from them within 5 to 7 days. Of course everyone will have their own patience level, but mine is if it takes two weeks for an item to get to me in order for warehouse workers to be safe and healthy I'm ok with that.

@Trix

This is NOT a new thing for QVC.

This has been going on for quite a long time, at least wayyyy over a YEAR now,maybe 2 and not ever improved despite all the many complaints.

It has nothing to do with the Virus!!!

Imaoldhippie · ‎06-10-2015

Last month I placed 2 orders. Both sat in processing for a long time, then 1 finally said shipped. I checked the shipping number and it was almost at my door step. The other never did say shipped and was "in process" when I received it. Im thinking there is some type of delay or glitch in the computer between processing and shipped.

BE THE PERSON YOUR DOG THINKS YOU ARE! (unknown)

LindaSal · ‎05-15-2014

ITA as this was occuring far before the virus hit so that really cannot be used as an excuse. It has just become a worse situation. Not sure what issues they are having but I also have curbed my shopping alot! I am very hesitant to order, but that's okay since I've really been working on not shopping much anyway!

KaylaCoby · ‎05-15-2020

Have been waiting since May 2 for sketchers purchase to move out of processing! That's 13 days, much too long!!!!!

Pecky · ‎03-10-2010

I ordered Josie Maran's TSV and that was shipped out within a day. I have other orders in process but then I got three emails telling that all three have a shipping delay.

SharkE · ‎08-19-2010

Stores are opening back up good news.

I'm waiting for Amarillo's Dillards to open back up. Lubbock, Tx has theirs open now, at 11:00 about 100 miles away. When one opens the others will follow. Kohl's is open now, all these places will see their fellow stores open and will want a piece of the action.

Memorial Day will be the big game changer.

Alison Wonderland · ‎02-05-2018

@MalteseMomma wrote:
@Trix wrote:
It has been my experience with QVC (and elsewhere) that since they had to implement staffing limitations, on average all are taking longer than their usual time to get orders out of the warehouse. Some are more expedient than others, but it certainly isn't the usual service. QVC may be on the longer wait side, whereas by comparison Wayfair is on the faster side. I've received orders from them within 5 to 7 days. Of course everyone will have their own patience level, but mine is if it takes two weeks for an item to get to me in order for warehouse workers to be safe and healthy I'm ok with that.
@Trix

This is NOT a new thing for QVC.

This has been going on for quite a long time, at least wayyyy over a YEAR now,maybe 2 and not ever improved despite all the many complaints.

It has nothing to do with the Virus!!!