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Esteemed Contributor
corita
Posts: 7,223
Registered: ‎08-20-2012

Mods - where is my order

‎05-14-2020 05:53 PM

      Mods -  please help -

 

      I ordered Zakarian nuts on April 30th.  I have NOT received my order.  This delay is really ridiculous.  Can you check delivery movement for me?? 

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QVC Customer Care
QVC Customer Care
Barbara-QVC
Posts: 1,435
Registered: ‎10-12-2015

Re: Mods - where is my order

‎05-14-2020 09:32 PM

Hello @corita 

 

I am sorry but there has been no updated tracking for the Zakarian nuts. Unfortunately we do not have stock to replace the order with, so I have refunded $6.66 to your QCard and all future easy pays have been cancelled.

 

Barb

Customer Care

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Esteemed Contributor
corita
Posts: 7,223
Registered: ‎08-20-2012

Re: Mods - where is my order

‎05-15-2020 01:35 PM

      Thanks for your help!!  These issues with delivery are really not great customer service! Hope they get corrected soon....

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Esteemed Contributor
corita
Posts: 7,223
Registered: ‎08-20-2012

Re: Mods - where is my order

[ Edited ]

‎05-15-2020 01:52 PM - edited ‎05-15-2020 05:23 PM

       @Barbara-QVC 

 I do have another question about an order  --  popcorn was supposed to be delivered on May 8th.  Have not received it yet.  Did get an email about delay, but here it is seven days later...

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