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New Member
DenGA
Posts: 1
Registered: ‎12-31-2018

Processing returns

‎12-31-2018 01:37 PM

Does anyone know if they are really behind in processing returns? I have 2 items I had to return, QVC received both on 12/21 but neither is showing as returned and I have not received a credit. Thanks!
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Kachina624
Posts: 69,790
Registered: ‎03-10-2010

Re: Processing returns

‎12-31-2018 01:52 PM

@DenGA   QVC is famous for being very slow in processing returns.  Add the load of post Christmas and it gets worse.  It could easily be a couple of weeks before they show up on your account.

New Mexico☀️Land Of Enchantment
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blackhole99
Posts: 12,702
Registered: ‎08-22-2013

Re: Processing returns

‎12-31-2018 02:23 PM

You can track your return and see when it was delivered to their facility. If they have received it, just call CS and they will check on it and credit your account immedately.

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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,926
Registered: ‎06-14-2015

Re: Processing returns

‎12-31-2018 02:38 PM

@DenGA I am sorry for the delay. Please send an email to QVCSocialTeam@qvc.com with the two order numbers and we will check this out for you.

Beth QVC

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