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03-29-2020 12:46 AM
I purchased items less than and up to 30 days ago and they are now on sale. May I have a price adjustment?
A351115 x 2 jacket
A366195 x 1 jacket
A374713 x 1 pants
Thanks -
03-29-2020 12:50 AM
You should email the social team privately. Their addy is social.team@qvc.com
03-29-2020 01:14 AM
I always call customer service.
03-29-2020 01:17 AM - edited 03-29-2020 02:36 AM
i sent an email to qvcsocialteam@qvc.com with a list of order numbers and of items i have received within the past month that are now reduced.
@AnjalenaQVC took care of it for me quickly!
03-29-2020 11:08 AM
I call customer service. They are very helpful and will give you the exact amount so you can check your card statement.
03-29-2020 11:13 AM
I sent an email two days ago. Have not gotten a reply. Witt try again.
03-29-2020 12:28 PM - edited 03-29-2020 12:29 PM
I'm preparing for massive criticism, but I don't ask for price adjustments. I'm just thankful they are actually using sale prices (unlike the old days) and if I get jabbed occasionally that's fine.
03-29-2020 03:37 PM
@Carol Diane wrote:I always call customer service.
I tried to call Customer Service several times and wasn't able to get through. So I wrote a note on Customer Care and the representative took care of the problem immediately.
03-30-2020 05:16 AM - edited 03-30-2020 05:17 AM
03-30-2020 05:19 PM
I want to thank surferwife for giving the email address for the social team. I received an immediate response after not getting through customer service by phone or through their website. They are obviously struggling, but as I said to the social team, if you are going to continue selling then you cannot abandon customer service.
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