Customer Care

[Jaybird17]

Hi I placed an order today and chose premium shipping which is supposed to be next day air. Well I see that most of the order has shipped but it's one item that's still in process. I'm not sure how shipping work with QVC but I'm wondering if that item will ship in time for Christmas Eve delivery.

[willomenia]

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@Jaybird17 wrote:
Hi I placed an order today and chose premium shipping which is supposed to be next day air. Well I see that most of the order has shipped but it's one item that's still in process. I'm not sure how shipping work with QVC but I'm wondering if that item will ship in time for Christmas Eve delivery.

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I ordered yesterday, upgraded to 3.00 over regular shipping, (not premium) and received tonite. So my guess is yes

[GCR18]

There was a recent thread about expedited shipping.  Shipping is expedited, but processing is not.  I hope it processes quickly.

[Jaybird17]

Hi @willomenia was your order ship during the evening hours or early in the day? It's 6:42 central time here and I'm not sure it will ship as of now.

[willomenia]

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@Jaybird17 wrote:
Hi @willomenia was your order ship during the evening hours or early in the day? It's 6:42 central time here and I'm not sure it will ship as of now.

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not sure what time it shipped sorry

[Paulette-QVC]

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@Jaybird17 wrote:
Hi I placed an order today and chose premium shipping which is supposed to be next day air. Well I see that most of the order has shipped but it's one item that's still in process. I'm not sure how shipping work with QVC but I'm wondering if that item will ship in time for Christmas Eve delivery.

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We would be glad to look in to the order for you. Please forward your order information to QVCSocialTeam@qvc.com.