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New Member
sperch
Posts: 1
Registered: ‎12-14-2020

Possibly lost package

[ Edited ]

‎12-14-2020 04:15 PM - edited ‎12-14-2020 04:48 PM

I ordered a set of Diamonique earrings for Christmas but have yet to receive them. Based on the tracking, it's been delayed for over a week and UPS and USPS told me to contact the seller. Can I get any help on this?

 

Thanks!

 

Got help! Thanks y'all!

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Honored Contributor
geezerette
Posts: 26,729
Registered: ‎03-16-2010

Re: Possibly lost package

‎12-14-2020 04:20 PM

@sperch 

 

Send an email with all pertinent information (order number, item number, etc.) to QVCSocialTeam@qvc.com

 

If anybody can find out anything about your order, they can.

 

Good luck!

 

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QVC Customer Care
QVC Customer Care
Paulette-QVC
Posts: 385
Registered: ‎06-14-2015

Re: Possibly lost package

‎12-14-2020 06:44 PM

We are so very sorry we did not get to your issue sooner.  I see a Team Member from our Live Chat department was able to assist you. 

 

Again we apologize.

 

Have a wonderful Holiday Season.

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