Customer Care

[Mary Bailey]

Hi I returned a damaged "as is" VPH  item. I was told by a CSR I would not be charged for the return.

Please verify I was not charged.

Thank You!

[Dar321]

You should call, or look on your order status

[Kim-QVC]

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@Mary Bailey wrote:

Hi I returned a damaged "as is" VPH  item. I was told by a CSR I would not be charged for the return.

Please verify I was not charged.

Thank You!

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Hi @Mary Bailey The return has not processed yet, pehaps early this upcoming week we will see the return received and processed. ~Kim

[Mary Bailey]

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@Kim-QVC wrote:

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@Mary Bailey wrote:

Hi I returned a damaged "as is" VPH  item. I was told by a CSR I would not be charged for the return.

Please verify I was not charged.

Thank You!

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Hi @Mary Bailey The return has not processed yet, pehaps early this upcoming week we will see the return received and processed. ~Kim

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@Kim-QVC  The return has been processed. 

I think the return fee was charged. Please confirm and correct.

I wrote damaged on box and reciepts as the CSR told me.

[Susan-QVC]

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@Mary Bailey wrote:

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@Kim-QVC wrote:

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@Mary Bailey wrote:

Hi I returned a damaged "as is" VPH  item. I was told by a CSR I would not be charged for the return.

Please verify I was not charged.

Thank You!

---

Hi @Mary Bailey The return has not processed yet, pehaps early this upcoming week we will see the return received and processed. ~Kim

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@Kim-QVC  The return has been processed. 

I think the return fee was charged. Please confirm and correct.

I wrote damaged on box and reciepts as the CSR told me.

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@Mary Bailey   I will send you an email regarding the return.  

Susan Q-Social

[Mary Bailey]

@Susan-QVC @Kim-QVC

Thank you both!  All is good.