Customer Care

[LTT1]

@QVC

I am wondering what is happening and is this just today?

All of a sudden, I cannot enlarge any page on the site?

Please help?

[KitTkat]

@LTT1

I was just about to say something about this, too! 

I'm on my phone, and it seems since this morning  the forum page has been changed to one size only. I can't zoom in or out. I have to scroll side to side to even read a post. It's extremely annoying! Really, qvc, if you wanted me to post less, you could have just asked, and not made the viewing of your page so miserable I don't even want to view it. 😠

[KitTkat]

I just noticed my avatar is gone too! Wahhhhhhh😭

[LTT1]

@KitTkat

Hopefully QVC just had to “freeze” some functions while they added some. I felt exactly like you feel...like, are you trying to tell me something? LOL

Do you have a strip across the top with icons and and choices? This change may have something to do with partnering with HSN.(?)

[KitTkat]

@LTT1

Yeah, the strip up top is what I feel is complicating the entire viewing experience. It is annoying. 

[OKPrincess · Accepted solution]

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@KitTkatwrote:

I just noticed my avatar is gone too! Wahhhhhhh😭

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I’m on my iPad and the avatars are there including yours. Changes may be different on the mobile app.

[LTT1]

@KitTkat

@QVC

I agree...maybe a CS person will see this...or an IT person.

@JustJazzmom

@QVC

Also happening is that some using Firefox browser/Windows Explorer...please see @JustJazzmom s post in Linea.

[KitTkat]

ok, so everything is "normal" (for now) on my lap top, so I guess I'll have to ditch my smartphone for a while and just use my laptop to come here until if/when it gets changed or fixed again. Seriously though, why so complicated QVC?

[LTT1]

@KitTkat
I’m so duh...could have looked and told you that I can see your avatar! Srry 😙

[proudlyfromNJ]

Yes, cannot make pages bigger with my IPad. Very annoying.